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Elision offers a call center solution, called DialShree. DialShree is one of the most advanced call center solutions. It is loaded with an array of features to benefit businesses and call centers. The call routing rules of this call center solution are advanced and built to provide all varieties of routing features to the customer care and other departments that handle inbound calls.
Here is the list of call routing rules available in the call center solution of Elision:
- Sticky agent
- Skill based call routing
- Advanced call distribution
- Most idle agent call routing
- Least talk time call routing
- And more
To know more about the call routing and all other features of this call center software, please visit https://www.elisiontec.com/contact-center-solution
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